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Web Development Company,Software Development Company, Business Consulting, Online branding ,System integration.
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Support Ticket System |
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Everyone in business know that one satisfied customer is having the potential of
getting many new customers and dissatisfied customer can be the opposite of the
same. Thus, every business need to have a clear Customer Support System in place,
which should be efficient in handling customer complaints and requests in the best
possible manner.
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Our Support Ticket System is designed keeping the same in mind and has many features
that are required by the major businesses :
- Easy Integration with current website.
- Unique Complain Number Generation for tracking each complaint.
- Ratings of the complaint (High, Medium, Low)
- Complain Addressing time and the routing of complains in each department.
- Tracking of specified complains through unique complain number.
- Auto Response to the customer immediately on receiving the email.
- Many more customized features.
- Knowledge base development for frequently asked questions and patches download.
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| Our Products |
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| GPS Tracking System |
The FleetMatics GPS
Vehicle Tracking Solution
goes beyond traditional fleet tracking.
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ReadMore
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| Our Services |
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Third generation Resources, based in India, is an ardent provider of efficient
services in offshore software development and offshore web development as well as
outsourcing the services as per the requirements.
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Copyright © 1998 - 2009, Magic Box Soft Tech Pvt. Ltd. All rights reserved.
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